How long do you have to wear to see results?
How long to receive?
How Long Does Shipping Take?
We process in 24-48 Business hours.Standard shipping times can vary from 5-14 business days depending on the destination country. Please be patient your package is on the way!
What is Route Insurance?
Route Insurance is added on to your cart to cover any lost or stolen packages. You can chose if you'd like to add or not. However if it is't added and your package is lost or stolen EMSHAPEWEAR will not be liable for your package. Claim will need to filed with Carrier.
Why hasn't my tracking information updated?
Generally, after we ship your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually it takes a few days for processing, therefore the tracking information may not appear online immediately, please try to track again later.
Once we ship your package, it is in the hands of the mail carrier. EMSHAPEWEAR is not responsible for lost or stolen packages that state delivered inside a mailbox of the shipping address the customer inputs at checkout. Please add Route Insurance in case your package goes missing or stolen. Double check that you input the correct information for shipping purposes. Please keep in mind we ship to where you, the customer inputs at checkout.
If your tracking information is updated to "Delivered" and you have not received your package please check with your local post office, leasing office, or a neighbor to ensure it was not delivered to any of the stated locations before contacting us.
Can I cancel my order after it has been placed?
Unfortunately, No. We fulfill orders as they come in and they cannot be canceled after being placed. No exceptions. Once an order is placed we cannot alter or add onto the order. We cannot add discount or promotions onto an order after being placed.
Can I return if it doesn't fit?
YES! Not sure if the size you ordered will fit, or just worried if you just won't enjoy your shapewear? Our policy lasts 14 days. We give you 14 days to decide If you'd like your product. If you do not want your purchase you can return and we will exchange or return for store credit!